BE Well
The Althoff Hygiene Program
Your health, and that of our employees, is our highest priority, therefore we have prepared all necessary safety measures and will be a prudent host to you.
During the past weeks a team of experts has been working intensively on the "BE WELL" hygiene programme by the Althoff Hotels. It is of high importance to us to offer you the greatest possible security and excellent service during your stay in our hotels
It is inevitable that some measures will result in a reorientation of our offers, we have modified catering offers, will have to comply with official requirements for your event and will have alternative programs for the spa. We ask for your understanding in advance.
With the following measures we will do everything to protect you, our valued guests, our team and all friends of the AMERON Köln Hotel Regent.
PUBLIC AREAS
- Face masks are provided for our guests on request
- Hand disinfectant dispensers in the public areas (lobby, restaurants, bar, elevators)
- Disinfection dispenser at the reception and toilets
- Distance markings (at least 1.5 metres distance) at the places in the hotel with an increased number of guests
- Hourly disinfection of contact surfaces (door handles, elevator call button, counter surfaces at receptions etc.)
- Regular ventilation of public areas
- Maximum number of two persons for simultaneous use of the lift (except for persons travelling together)
- Attention is drawn to hygiene rules of conduct through notices at central points
- Use of the fitness area is permitted.
- The use of the sauna area is permitted.
RESERVATION, RECEPTION, CHECK-IN AND CHECK-OUT
- We recommend a cashless payment if possible
- Disinfection of room keys and cards
RESTAURANT AND BAR AREA
- guests, can sit together according to contact restriction
- Opening hours can vary
- It may happen that guests dine at longer intervals as a result
- Disinfection of tables, counters, invoice folders, menus etc. after each use
- Food and drink lists can be viewed online via your device
EVENTS
- Conferences that companies were previously only allowed to hold on their own premises are now also permitted in the hospitality industry again
- The same applies to extracurricular educational offers as well as conferences of societies, associations, etc.
- Congresses are again permitted with a special hygiene and infection protection concept
- Events with more than 100 participants are again permitted with a special hygiene and infection protection concept.
- Events or parties allowed up to 150 pax
- Minimum distance of 1.5 metres between tables
- We are a reliable partner for video conferences with the appropriate equipment
- Lunch and coffee breaks are offered in accordance with the current hygiene requirements of the Corona Protection Ordinance
- regular disinfection of all surfaces by employees and regular ventilation of the event rooms
ROOM CLEANING
- Surface disinfection of the guest rooms in consultation with the guest
- Regular disinfection of door handles, light switches, handrails on stairs etc. at high frequency
- Cleaning agent with Dr. Schnell certificate
- In order to keep contact as low as possible, we for our part refrain from daily room cleaning, also to conserve resources. If room cleaning is desired, this is of course possible on a daily basis.
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